Shopmeds Marketplace Private Limited — payment made but product not delivered

I have purchased product (tezcort 3s ointment) on Nov 2018 and payment was made of 156 through online but it was canceled by them due to unavailability/out of stock.
Still waiting for a refund.
Please help to get a refund from this fraud company.

Attachment as Order Receipt and refund ticket.

wish there could be an option for 0 star. the website is fake. It just accepts payment and never delivers. There customer support is not reachable, on dropping mail to support email, they just raise a ticket which is never processed. Please mark this site as a scam. My order number SM1787646D2. they dont even have option to cancel the order! Once a payment is done, just forget about the money, it will never come back.

Order # SM1787781D2
August 29, 2019

Amount 380 - Paid by Net banking

Status Complete
But I haven not received any product till date and even after compaint raised, they sent me Fedex tracking number[protected] and said my item will be delivered by 29th Sept. Now when I spoke to Fedex they confirmed that Shopmeds have not given them any product to deliver.

They have kept an active website just to fool people and make money. Their address No. GF-5, Anand Villa, Vasna Rd, Vadodhara is also false as they have vacated that premises and it is now a stationery shop.

Their phone number is not active either.

Government should block this website and end this scam.

Thanks,
Josh