Shopmonk.com — Faulty mobile phone

Address:Kolkata, West Bengal, 700029
Website:shopmonk.com

I had purchased one mobile phone from them which was delivered after more than a month. After delivery, I found that the product is a faulty and locked one and can not be used in India.
I have mailed to them but they are yet to revert back to me in the last 24 hours.
I am in a situation where I do not know what to do.the seller's contact number is also wrong number.
Please help me retrieve the money from them
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    Shopmonk.com / Longman E-Commerce Address
    Regus, Level 4, Rectangle One, D-4 Commercial Complex, Saket, New Delhi, Delhi, India - 110017
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