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Shopmonk.com / Longman E-Commerce Complaints & Reviews

shopmonk.com
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Updated: Jul 20, 2018
Complaints 26
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1
Unresolved
25
Bad 😕 It seems that Shopmonk.com / Longman E-Commerce has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Shopmonk.com / Longman E-Commerce reviews & complaints(26)

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S
sanjay9rao
from Siliguri, West Bengal
Jul 18, 2018
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fake pest repellent device

Address: Thane, Maharashtra, 421302

Saw the ad on Facebook i think. It clearly stated refund incase not satisfied. Before product was delivered i got many sms call me (Ankita Rao) on [protected]. When i got and tried the product (dint look like it would work), anyways i tried many things, but it just did not repell any insects. Its a fake product. I called above number. Its cut after few rings. Same with [protected] which was on the product cover. Geek retail pvt ltd B2-23...
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J
jaspreetsuman
from Patiala, Punjab
Jul 20, 2018
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pest repellent

Address: Amritsar, Punjab, 143001

I have ordered a pest repellent from smashing commerce but it is totally different from shown in vedio. it is very cheap and fake product.plz refund my 480rs.it sounds alot which is very disturbing while in video they are showing that there is no sound of the machine. This company just harassing the customers, they even don't have their contact number. How and where customer send back the product. I want my money back....
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A
amar kumar das
from Godda, Jharkhand
Jul 17, 2018
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delivered fake product

Address: Katihar, Bihar, 854103

Hi I am amar I had very worst experience from smashing commerce website, I ordered one pest reject machine 7/7/18 which I got delivered on 13/7/18 product is different from what I ordered is worthless product they sold me 480rs and not working properly, I am trying their number [protected] is not responding beware of this culprits don't buy anything from them I am really disappointed with purchase and want this site owner to be punished fake...
+1 videos
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P
pankajkhullar
from Basi, Punjab
Sep 16, 2017
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defected, old and used iphone 6s delivered

Address: Patiala, Punjab, 140401

On 4th september 2017 i have placed an online order for apple iphone 6s 16gb on the site www.shopmonk.com and i received on 8th sep. 2017 and make the payment of rs. 28, 490/- cash. (Order ref. No.[protected].

Please note issues related to old handset which is sent by shopmonk as new one:

As i have checked the information regarding my handset on official website of apple i. E. Iphoneimei. Info by entering imei...
+5 photos
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N
Naveen Karri
from Pedana, Andhra Pradesh
Sep 10, 2017
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combo of slim branded power bank, pls return my money

Address: Cib796590

This is not my product (My product name is redmi power bank) your delivered product is combo of slim branded power bank 25000mah, branded earphone, stylish branded 64gb pen drive with free usb charger. Please return my money and send my money
I'd:[protected], cib 796590
Mobile no:[protected]
Bank name :corporation bank
A/cno:[protected]
Ifsc code: corp0000298
A/cname:karri naveenkumar...
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B
Biji Chandy
from Basavana Bagevadi, Karnataka
Jul 28, 2017
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payment fraud

Address: New Delhi, Delhi, 110017
Website: www.shopmonk.com

Respected sir/madam,

On 26th june 2017 i have placed an online order for apple ipad mini, 16gb in the site www.shopmonk.com and paid rs.17, 190 using my debit card. (Order ref. No.[protected].
On 29th june 2017 i've received an email from them stating that due to high demand for the product, ordered item is out of stock and mentioned that they have initiated a refund which require 10-14 working days to process.
Since...
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M
mukeshjain616
from Lucknow, Uttar Pradesh
Jul 10, 2017
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Mobile return from my side but refund is not credit in my account

Address: Barmer, Rajasthan, 344022
Website: shopmonk

I have purchased mobile in shopmonk.com they sended me other country mobile there no warrenty in india. I have returned that mobile still they are not processed the refund its already one month over they are not replying my mails
They are cheating me kindly help someone to resolve the issue always they are saying 3 to 5 working days in that company is also cheating company...
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C
collins guite
from Kanpur, Uttar Pradesh
Jun 11, 2017
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Money not refund

Address: Mumbai City, Maharashtra, 272207
Website: Shopmonk.com

I have purchased a samsung mobile a9 pro from shopmonk on 3.5.2017 but they did not dispatch my phone till 18.5.2017 after several communication with sales executive and email, they cancelled my order saying that mobile was out of order and my money will be refunded in my account within 4-7 days. But till today (10.06.2017) they did not refund me... Whenever i try to cantact them, there is no sign of ringing or call received... I felt cheated...
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D
daga990909
from Delhi, Delhi
May 6, 2017
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Product not received

Address: New Delhi, Delhi, 110017
Website: shopmonk.com

Sir, I have booked a Apple Mobile 7+ of Rs 56, 999.00 and this company is fake and still i have not received any information and product.

The customer care number is also not existing and no response from site and customer care and they are not replying to email's also.

Please help us from these fraud are cheating innocent customers. and I have checked there details which seems fake and false.

the...
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P
Priya Kindre
May 3, 2017
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Product not yet received

Address: 410209
Website: www.shopmoyo.com

I am priyanka kinare recently i have ordered aray ban aviator sunglasses, from shopmoyo as on 16th april and i paid it online. It's has been more than a month till now i didn't any information about the product. I don't even know whether the product is been shipped or not. So i request the concerned authority to take any action based on this situation....
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S
Sangeeta Gill
from Kanpur, Uttar Pradesh
Apr 22, 2017
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Samsung a9pro product not received

Website: SHOPMONK.COM

Dear Sir,

We have ordered Mobile Samsung A9 PRO in 08/04/2017 and paid online and received the order no[protected] till date we have not received our product and when call on [protected] we dont receive satisfactory answer and girl ewnamed ramya assured us that we will receive the product by 20/04/2017 but we didnt receive it and now when we are trying to call on above given number the bell rings for 2 or 3 times and it automatically...
+1 photos
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D
Dadiji Distributors & Suppliers
from Patna, Bihar
Mar 30, 2017
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Non despatch of ONEPLUS 3T Mobile

Address: Patna, Bihar, 800001
Website: www.shopmonk.com

I placed order for a ONEPLUS 3T Mobile on 22nd of March and till today(30th March 2017) there is no news on how and when will the product will be delivered, my order number is #[protected]. I have already paid Rs 19, 899.00.

There is no response on email as well as no one picking on customer care
tele-phone number.

I think this is a fraud company and HDFC PAYZAPP recommend it for shopping....
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D
Dreem Box
from Ludhiana, Punjab
Mar 29, 2017
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Non delivery of my iphone 7

Address: Gurgaon, Haryana, 122017

I placed order for a i phone 7 32 gb on 21st of march and till today (29th march 2017) there is no news on how and when will the product will be delivered, my order number is #[protected].
There is no response on email nor on the customer care tele-phone number. Their service is hopeless and when i read the complaints below it scares me to no limits.

I wish some sense prevails in their management and they immediately...
+1 photos
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S
Soumita Majumder
from Kolkata, West Bengal
Mar 5, 2017
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Shopmonk and bluedart jointly cheated consumer.

Address: Kolkata, West Bengal, 700014
Website: [email protected]

Please help me!!!, SHOPMONK provide me fraud item!!! Through bluedart courier I have received samsung galaxy ace3, but I have pay rs.31768 for apple Iphone6plus, after open the box i see it's samsung galaxy ace3.Many of time I request to blue dart excutive please help me...cause this is hapend at your present, please return my money cause this item price only 7-8 thousand whereus i pay rs.31768/- for aple iphone6 plus, he understood but not...
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B
biswasshikha
from Hyderabad, Telangana
Nov 29, 2016
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Bad customer services: order still not delivered order id: 100000043

Address: Hyderabad, Andhra Pradesh, 500032
Website: www.shopmonk.com

Hello all,

I had placed an order on 18/11/2016 for iphone 6s plus, order id:[protected] and the product is still not delivered. Its the 11th day and no information on the exact delivery dates have been provided. Hopeless website and bad customer service. Please do not order anything from this website.

Most of the time the customer service people dont pick the phone and if they do, they have no answer to when...
+1 photos
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G
gampai
from Kolkata, West Bengal
Nov 10, 2016
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Apple iphone 4-16GB-Black

Address: Kolkata, West Bengal, 700107
Website: www.shopmonk.com

I have placed an Order (Order No. 953517) of 8a79452627b596a0- Apple iphone 4-16GB-Black on 09/10/2016 from shopmonk.com through mysmartprice & I have received the aforesaid order on 15/10/16.

But unfortunately after opening of the pack, i have immediately observed the back portion of phone was partially opened from it's body (which is unusual as the body of iphone will be always presented as sealed system).

Now...
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N
Niyaz Hussain
from Durg, Chhattisgarh
Nov 2, 2016
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I have not received my refund amount till today

Address: Bangalore, Karnataka, 494553
Website: www.shopmonk.com

Dear shopmonk team.. I have ordered an item (Order no. 952674). Since 8th october, 2016. I wrote a cancellation email 9th october 2016 to you. After 25 days you didn't cancel my order and not refund my amount. I trying to call your customer care executive so many times but he/she didn't take my call. I am facing totally bad customer care experience by you. Pls take some serious decision to my request and cancel it. Give my refund immediately.br...
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A
Abhimanyu Chakraborty123
from Mumbai, Maharashtra
Oct 16, 2016
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Mobile phone locked

Address: Bangalore, Karnataka, 560049
Website: shopmonk.com

I had ordered a galaxy s6 edge through shopmonk.com, which was delivered late by them, that too after 1month.after i received the phone, I found that the phone is locked and can not be used with simcards in India.also, the contact number provided of stratford trade sales private ltd (seller) is fraudulent and is a wrong number. Ihave mailed to them for refund of money, but shopmonk is yet to respond back. I want my money back. please help...
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A
Abhimanyuchakraborty
from Mumbai, Maharashtra
Oct 16, 2016
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Faulty mobile phone

Address: Kolkata, West Bengal, 700029
Website: shopmonk.com

I had purchased one mobile phone from them which was delivered after more than a month. After delivery, I found that the product is a faulty and locked one and can not be used in India.
I have mailed to them but they are yet to revert back to me in the last 24 hours.
I am in a situation where I do not know what to do.the seller's contact number is also wrong number.
Please help me retrieve the money from them...
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S
siva suneendra T
from Narasaraopet, Andhra Pradesh
Sep 19, 2016
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Apple ipod touch 6th generation 64gb red color

Address: Bangalore, Karnataka, 560100
Website: Shopmonk.com

Hello,
I have placed an order on 17th of this month. I need to track the order but there is not option out there and also I dont have any clue when will the product gets delivered to me. And also there is no specific customer care number so I am not able to contact or take any action regarding it.
Please get me this issue resolved because I have paid 23000 for this product through internet banking if I didn't get this product...
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