Shopolics — Order confirmation mail is not received yet

I placed an order through the site: https://www.shopolics.com and payed through paytm. The amount has been deducted and i didn't get any confirmation mail or message regarding the order.
From the merchant side also it's confirmed that transaction was successful.

The shoplics customer care service is not responding to my calls or emails.

Please help me out to solve this issue.