ShopOnn — refund not processed

Address:C-22, M.I.D.C, Shiroli (Pulachi), Kolhapur, Maharashtra 416122, Kolhapur, Maharashtra, 560066
Website:www.shoponn.in

I tried to purchase a brush pen from Shoppon. The money was deducted and I couldn't see the transaction in my account. I tried calling customer care 10 times but they picked the call after 2 hours. I recieved the order number for product.

Your order ORN[protected] has been placed successfully and we will update you with the courier details as soon as your order is dispached.

I tried to cancel the order when I enquired about this company. later, I rejected the courier because I felt that was a fraud...

Now, I see the product is returned back to warehouse but I am trying to request them to refund the money..No reply on mails...they are not picking the calls
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My identity : [protected]@gmail.Com m - [protected]. Anil upasani.
Product no.530022. Asked ladies kurti instead sent one yellow cloth. Order rejected and filled the details in mobile and asked for money return. No activity since 8 days.
Collect package and make payment immediately.
My bank details are already sent.
I have ordered for a mobile (Asus Max Pro M1) and I didn't get any update regarding shipping details and all and no one is responding for the calls.Either I want the details to be updated or I want to cancel my order and get refund . please help me .
The cancellation of product through seller refund is not return by the company. So many complaints are there regarding shoponn.. there should be need strict action on shoponn.
I didn't receive my product still now. I have been order of "Darshan Toys Ludo and Snakes and Ladders(Medium)" on 18 April 2020(Saturday) at 08:51 pm. Order Id is ORN[protected]. I have been paid to "Nipun Engineering Pvt Ltd." of Rs.150(Product Value) & Rs.65(Shipping/Delivery Charge).

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    +91 23 1266 3355
    ShopOnn Address
    C22, MIDC, Shiroli, Kolhapur, Maharashtra, India - 416122
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