Shoppers Stop — delay in delivery first, not cancelling, not refunding

Address:Ranchi, Jharkhand, 834001
Website:shoppersstop (application)

Order id[protected]
I placed an order at shoppers stop in their app and paid a sum of rs1218 on 13/08/2019. There were three items on the list, of which one was cancelled at their own ends. I was charged 499 for the item that they cancelled but i was refunded only rs289. I waited for over two weeks for the other two items but no one called, no one delivered. The toll free customer care number is useless. No one picks. Only once someone picked and assured that i will be refunded. But since then no one got back to me. It's 31st today and i'm still waiting for the refund. I don't want anything to be delivered but my money.
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    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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