Shoppers Stop — Money not refunded

Address:	Mumbai City, Maharashtra, 400064
Website:	www.shoppersstop.com

I bought a t shirt from shoperstop site i returned it becoz it was not what i expected. I called them 5 to 10 times and all they are saying is that they forwarded the email to their team u will get response from them in 24 to 48 hours and i waited i kept my patience with me but no matter how many times i call them they say wait and nothing else. What was my mistake that i paid them money in advance or that i trusted them with money now i m so angry i want them to be paid my money they gave me a ref. no. i went to bank and showed it to them but the bank said there is no such transaction in your account.