Shoppers Stop — Not liking the product

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	shopperstop.com

I had ordered a product an alley band order number is 74411404 on 21st arpil, today I had received the product but it don't meet my expectation I want to return the product now but the executive is saying that the product is neither exchangeable nor refunded. Infact on 24th I had spoken to another executive he told me that yes we will arrange the pick up if you do not like the product and even the amount will be get transferred into your account. Such a disappointment I had purchased the product for the 1st time and such a bad result. please arrange a pick up for the product and refund my amount.