Shoppersstop.com — Cancellation and refund

Website:

Shoppers stop

Hi,

I have placed an order # 59482515 on shopperstop for 1782.25/ on 13th feb using FreeCharge. Shopperstop have cancelled the order and not refunded my money. Whenever I call the customer care or mail them, they conveniently putting a blame on FreeCharge saying that they refunded the money in my FreeCharge wallet, but till date I can't see any refund in my FreeCharge wallet. Shopperstop is asking me to contact FreeCharge, because they are saying that they have refunded the money long back in my FreeCharge. Now I don't know who is eaten my money is it FreeCharge or shopperstop. Firstly taking order and then cancelling it without any reason and now after contacting 100 times and spending lot of money on phone calls I am sick and tired. Worst service, very disappointing, it's a clear case of cheating. I need my hard earned money back.