[Resolved] Shoppersstop.com — casio edifice watch | |||
I bought a csio edifice watch worth rs-8095 product code is[protected]. I bought it on jully 22 2018 and by using it by 5 months i has serious problem. Neither was its chronagraph stop watch was working nor its seconds needle swinging right. I compained about the thing to the shopper stop store, shipra mall, shipra suncity, 9, vaibhav khand. They sent my item for repair telling me about that it woud take 30 - 45 days, but im very badly hurt by the qaulity and the material iv been provided as well as the inconvinience caused to me. I want a new watch in replace to the watch, cause its in the warrranty period. Was this information helpful? | |||
Feb 3, 2019 Complaint marked as Resolved ShoppersStop.com customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 ShoppersStop.com Customer Care's response We have forwarded your query to concerned Store to look into it. In meanwhile, we request you to share your contact number as well at [protected]@shoppersstop.com and we shall connect with you.
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However recipient has not yet received it. I had to call up customer care for 10-12 times and their response every time is u will receive it by EOD. I will never buy egv from SS. It is the pathetic service. Customer has to keep calling as they do not provide refund.