Shoppersstop.com — Delay in Refund - Shoppers stop

Address:Pune

Order ID:[protected]
Amount: Rs.3, 396.20

Refund received for : Rs.974.92
Refund pending: Rs.2, 421.28

Order Contents: Order Contents:
6 Solid Ceramic Dulcet Blue Dinner Plates
6 Solid Ceramic Dulcet Blue Side Plates
6 Solid Ceramic Dulcet Blue Cup and Saucer
6 Solid Ceramic Dulcet Blue Veg Bowls

All the crockery received in broken state. Photos sent. Multiple complaints raised but every time a new case umber is provided but no resolution/refund.

Requesting for a refund.
+6 photos
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ShoppersStop.com customer support has been notified about the posted complaint.
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I haven't received any proper update from ShopperStop.com
They are simply responding to the email by stating that "they have raised the problem. Please wait for some time." They are unable to write any time frame at all. What does 'some time' mean? It could be another month, six months, or a year. Please assist me in receiving a refund as soon as possible.

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    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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