Shoppersstop.com — delivery discrepancy

Bhagyasri Kapur

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700052

I had ordered 2 pc hot-wired faces ultime pro lip crayon @50%disc on cod on shoppersstop app, but i got only 1pc @delivery and the payment was made in full in cash. Order no.[protected] @24-07-18. The actual mrp was 799 each and after disc it was 399 each. Cash paid to delivery person was 799 for both lipcrayons but when the package was opened it had only 1pc insteas of 2pc.

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ShoppersStop.com customer support has been notified about the posted complaint.

Jul 30, 2018

Updated by Bhagyasri Kapur My order no. is[protected]

Jul 30, 2018

Updated by Bhagyasri Kapur Dated 26-7-18

Jul 30, 2018

Updated by Bhagyasri Kapur Dear sir/madam,

This mail is to file a complain against order no.[protected] dated 26-07-18 through shoppersstop app.
My order was 2pc hot-wired faces ultime pro lip crayon. Mrp was 799each @disc 50% & amount paid via cod 799 (For both). When the package was delivered @my address it had only 1pc lip crayon instead of 2pc.

Kindly resolve as soon as possible.

Thanking you
Regards

Jul 30, 2018

Updated by Bhagyasri Kapur Related to my complaint. QTY written 2pc, Amount paid in cash 799 for 2pc but received only 1pc @delivery.