Shoppersstop.com — Exchange neither delivered nor refund made for the product

Address:	Shoppers stop limited umang towet, 5th floor, midspace, off link road malad west mumbai
Website:	Www.shopperstop.com

I ordered 10 tops from shopper stop online portal in 16 August 2023 in which they sent 1 yellow kibo crop top instead of 1 white kibo top. They arranged pick up for wrong delivered product. And on portal showed they are shipping on 6 September but till date no product delivered after multiple complaints noone is responding properly on calls and chats also even I complained on store also. But they are neither providing any resolution nor responding always giving new case id and I have all the proofs regarding this. Kindly look into it. They are making people fool.