Shoppersstop.com — Fossils watch

I have given my fossils watch for leather strap problem they changed the strap in one month then also the strap is very poor and not same to the previous one and quality of the strap is very poor they took it on 17th of nov and now today on 18th December they are telling it will take one more month very poor customer service and i will copy this and send it to consumer forum for poor behavior