I bought two gift cards with an amount of Rs2000 each back in 2019.
Due to COVID I was not able to redeem them . When I went to Faridabad store to get these reactivated I was told company has declared a new policy where in no reactivation will happen for cards issued before 2020.
I am a frequent buyer and first citizen card holder at Shoppers Stop. I get all the emails/messages for sale, discount but the very crucial information where my money was involved dint reach me.
I need compensation or the cards to be reactivated since as a customer I seek proper communication from the company for any change in policy where I am affected.
[protected]
[protected]
Regards
Shruti Was this information helpful? |