Shoppersstop.com — inferior quality product

Address:

Ghaziabad, Uttar Pradesh

To whom it may concern

I am a gold card member and a regular at your store.

I bought a jacket from your store in shipra mall gaziabad of oner brand, leather jacket from last year's end of season sale thinking got a good deal.

This year i wore it once and second time i found it worn out above pocket and underarms. I went to store to complaint, but as expected they did not entertain it saying i did not have receipt and it was almost a year old purchase. I fully understand their point, but my point is nobody keep receipts for a year and winter wear will come out in winter only not in summer, that is why this long it took me to come.

I could have brought jacket from fbb or pantaloon at cheaper rate, but i choose ss thinking of getting quality product here. I was really let down when the manager there said i might not have kept it properly. I am not ready to take the point as i have other jackets purchased from your store without complaint, this just wore off in one season after one wear. (It costed me around 2k in sales)

At the end just a request, plz give some assurance of quality to patrons, this brings disrepute to your brand name.

Hope to hear from your side soon.