Shoppersstop.com — No Refund - T-Shirt

Address:

#303, Avyak Fortune Apartment, Pallotti Nilaya Road,, Near St. Vincent Pallotti College, Chelikere,Kalyan Nagar Post,

Hi, I ordered 2 Louis Philippe T-shirts online on 5th Jan 2023 and the Order number was[protected].
On 12th Jan I initiated a return request for 1 T-Shirt costing Rs. 1, 234.Since then the courier partners have been auto cancelling my request mentioning no one at home whereas they have never bothered to contact me.After repeated calls and mails to customer care and several complaints being raised - of which most gets autoclosed without even resolving...and during one of the calls the customer care executive initiated a return request for the other T-shirt by mistake and told me that you could still return the product to the courier partner and they would accept it. Finally at last they came and picked up the product...I also received an email on 13th Feb stating product received at the warehouse...and refund would be processed within 2-3 business days ...but till date there is no progress. I'm done with Shoppers Stop.