Shoppersstop.com (online ) — Order cancelled (But no any refund)

Address:New Delhi, Delhi, 110043
Website:www.shoppersstop.com

I purchased 4 item from shopperstop online website. I also have 4 coupan so i used the same in that order

2 of them successfully adj. and balance amt paid.. But 2 coupon codes balance amount payment not done, due to any networking problem.

So I called shopperstop that my a/c not debited agst my order balance payment after using coupon code. Pls cancelled the same.

I considered that after cancelled I could again used the same because I did't purchased any item agst. that coupon, but coupon not working besides order cancelled

I mail customer care and called also on 15 feb, but they not given any refund agst my coupon or not given fresh coupon code.

pls tell if i do not purchased any item why my coupon not worikng

pls help i have been calling but not reply only wait wait
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Feb 25, 2016
Updated by MAMTA MANDOLIA
my that order no is ...order no is[protected] & 01197424, I had cancellation confirmation also
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    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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