[Resolved]  Shoppersstop.com — order Id[protected] status not updated and refund not processed

Address:

Umang Tower, 5th floor, Mindspace,off link road,Malad West,Mumbai Maharashtra 400064, 500032

I have been reaching out customer support for more than 3 weeks but no body cares that delivered status is not updated on app. I want to return the product asap but there is no response on it every time a new case is raised by different executives and they promise to do it by eod but nobody cares.
I need my refund asap not sure how shoppers stop will take the product. Can shoppers stop understand the value of anyone's time and patience that i have kept till now, full of disappointment after shopping from shoppers stop online.