Shoppersstop.com — product refund not received.

prashantconsumer

from Anand, Gujarat

Address:

Indore, Madhya Pradesh, 452010

Hello sir.

I ordered a jacket, returned it very next day.

Received a sms from shoppersstop that my refund has been iniatiated.

Then too, after so many days, i havent receive my refund.

Today, they are showing on mobile ap that my amount has been refunded to my bank account.

But i havent receive any amount yet.

My order no.[protected].

Kindly look in to the matter.

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ShoppersStop.com customer support has been notified about the posted complaint.

Nov 27, 2019

Updated by prashantconsumer I received email yesterday with an attached form to fill bank Details and send back to shoppers stop.

Havee sent many emails also with bank details.

Their customer care executive also confirmed that my banking details are updated with them.

Then too they are intentionally delaying my refund payment.

Kindly look into the matter and please suggest me, what steps should I take to file case against them.

Regards,
Prashant