Shoppersstop.com — refund not initiated since 15 days

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Worthless company i have ever shopped online with. Horrible customer service. Never ever shop with this company online.

They delivered a wrong product and have been promising refund for the return request since 15 days but did nothing. I have called 7-8 times to their customer service, spoke to numerous agents/supervisors. Everytime they promise me that refund will be processed within 24-48 hours but nothing happens.

Even their app is showing return processed but i havent received any credit to my evoucher.

Pathetic service.