[Resolved] Shoppersstop.com — sales agent blatant disregard for customers, tricking us into buying expired/ old stuff, lack of meaningful protocols and business ethics | |
Why are there is no law for buyers protection. I already paid from travel visa card. When the amount has already transferred they you insisted that i should sign if i don't enter pin which clealry they don't have any idea about! They refuse to listen travel cards doesn't work that way! If anyone has travel cars from aboard.. Guys! You understand what i mean and agent at billing counter want to cancel transaction and doing so i won't get money back to my card... They say it's your problem! And coming to sales agent are good tricksters.. Ofcourse they are getting paid for it! To sell even old/ expired products at full price.. Until we buy they rush us and once we buy they say it's your problem. Why don't we have an option not to buy unnecessary products just for the sake of getting some product because we don't get money back! Argue with customers and say it's your problem if you don't want to continue with transaction. I been their customer since 2007 and this is what i get?! Its very disappointed. Neither decency nor business ethics! After this kind of experience and utmost audacity at which managers supported it. It's just blatant disrepect! Anyone had similar experience? They don't loading few customers as they have many it seems! Anyhow after this i don't feel wasting my money on any of shoppers stop stores. Was this information helpful? | |
Aug 4, 2018 Complaint marked as Resolved ShoppersStop.com customer support has been notified about the posted complaint. Verified Support Jul 03, 2018 ShoppersStop.com Customer Care's response We regret the inconvenience. Please share your contact number for further assistance.
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+91 22 6648 6648
Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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