Shoppersstop.com — Shipping charges not yet refunded

Address:400064
Website:www.shoppersstop.com

I had an order# 05956345 with shopperstop.

1) the jeans was sent of another style which i dint ordered.
2) they told to sent back and will refund even the courier charges with the refund amount on original mode of payment


Later they told that they would be sending me e-refund link.

It's been 5 days i have not received link and daily i am making calls to shopperstop hearing the same that we have escalated to the concern team you will receive it in 24-48 hrs.
Was this information helpful?
No (0)
Yes (0)
ShoppersStop.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

received the e-refund link not yet the refund

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppersStop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    714
    Pending
    0
    Resolved
    210
    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all ShoppersStop.com contact information