Shoppersstop.com — Urgent Attention Required - No Resolution on Case ID CAS[protected]L1M4D3 CRM:04510870

Dear Grievance Redressal Team,

I hope this message finds you well.

I am writing to express my concern regarding the lack of resolution on my complaint with Case ID: CAS[protected]L1M4D3, which was initially raised on the 8th of March. Despite my repeated attempts to reach out to the customer care team, making at least five calls since the complaint was lodged, there has been no progress or resolution provided to me.

The delay in addressing my issue is causing significant inconvenience, and I am disappointed with the service thus far. I had expected a prompt and efficient response from a reputed company like Shoppers Stop, and the current situation falls short of those expectations.

I kindly request that this matter be expedited and that I receive a definitive update on the status of my complaint. Your immediate attention to this issue would be greatly appreciated.

Please feel free to contact me should you require any further information or clarification.

Thank you for your time and understanding.

Warm regards,

Sharda Kumari

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