Shoppersstop.com — W kurta purchased from shoppers stop 19SKW[protected] defective

Address:

Indore

I had purchased W white and blue kurta with the above product number on 18/07/2020. When I recently wore it I found that it is damaged with two small torn circles in the front.
I immediately went to shoppers stop showroom at Indore from where I purchased it.The head here is not ready to help so kindly help mei in this matter and either exchange or refund my money back to me either through credit note or cash.
Attached is the pic of the same.
Mr Bhaskar from shoppers stop indore is not attending my issue.Kindly help.