[Resolved] Shoppersstop.com — women square neck dungaree dress | |||||
Order no.[protected]... I had placed the order on 18th jan 2018 and i got a message confirming it will be delivered within 3 to 5 working days... On 22nd jan 2018 i got the message the the order will be delivered on 24th jan 2018 on or before 2:00 pm... It was not delivered to me and neither i recieved any communication through call or message from shopper stop that when the product is gonna be delivered... And since then i have continously following up with the customer care guys everyday and those stupid people say the same # all the time that"maam, your product will be delivered by today evening or tomorrow... Even today on 26th jan 2018 i called them and the same reply... And all of them are trained to make same excuse to the customer that" its getting delayed because of end of season sale"... I really dont understand why these people are fooling around the customer... Pathetic experience and i would never recommed shopperstop online service to anyone... Guys its truly pathetic... That too i stay in proper bangalore not in any remote area... Guys please dont try out shopper stop online service... They just play around and fool the customer... There is no proper communication... It take hell lot of days to get the product delivered... No clarity on when the product will be delivered... Lack of correct information shared by customer care guys... No tracking system... No message by shopper stop... Hell lot of follow up required... Was this information helpful? | |||||
Mar 14, 2018 Complaint marked as Resolved ShoppersStop.com customer support has been notified about the posted complaint. Verified Support Jan 30, 2018 ShoppersStop.com Customer Care's response As discussed your order is delivered to you yesterday. Once again we regret the inconvenience.
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