Shoppersstop.com — worst policy ever

Address:

Inorbit mall Malad West, Mumbai City, Maharashtra, 400095

They had some offer so i purchased a dress.. I tried on n everything... Wen i came back home my family was not satisfied with the size i took they ask me to get a smaller size...27/4/2019 i purchased it and 3/5/2019 i went to exchange the size i just wanted l to m.. Normally the exchange says it 14days i went within 14days.. But u can nly exchange in that period of offer... But nobody inform me not even the bills says dat... Only their system don’t accept it so they denied to exchange the size for me... Wen i said u need to inform the customer abt the policy wat u follow so the girl working in w said u had tried on the dress and everything.. But dat not her business.. When ur bills says exchange in 14days thn it’s my wish i can exchange it or do watever... They only gave me credit note against it... They r cheaper don’t buy from shopper stop ever... Bcz they don’t take accountability at all