[Resolved]  Shoppersstop.com — Wrong watch delivered

Address:New Delhi, Delhi, 110005
Website:www.shoppersstop.com

My order no.:02759184, I ordered a watch with dial color: white clearly mentioned on shoppersstop website under the product specification, but they delivered a grey dial colored watch and am not getting any replacement or refund. customer service team is not responding. have sent them the screen shots and the pics too. To escape the problem they have removed the product from there website but I have all the screen shots to prove that they have delivered me the wrong product.
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May 13, 2018
Complaint marked as Resolved 
Resolved with the refund of the money
ShoppersStop.com customer support has been notified about the posted complaint.
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the shoppersstop customer team is so irresponsible, slow and so insensitive to there customer after getting the customers money, that after raising the complaint they called me and when I questioned them after giving them the proofs for there mistakes the shoppersstop lady became speechless and kept the phone saying that she will revert and now its been two days and they are lost again like a govt. department who just keep sleeping endlessly without any results. So to all the online buyers who are lucky to read this my serious note to them pls think twice before you make a purchase through SHOPPERSSTOP.COM

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    ShoppersStop.com Phone
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    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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