[Resolved]  Shoppersstop.com — need a refund with compensate

Address:New Delhi, Delhi, 110085
Website:www.Shoppersstop.com

I've got a message that we can not process your order as item is not in stock. I've waited for more than 5 days after placing an order just for order cancellation.

Also now i've to wait for 7 working days for my refund.

Really company like you can't fulfill customer needs. Also i placed an order 1st time. Why would i have to wait for my refund for another 7 days?

Company like this 1st take a full payment, and keep you waited for 5 days, then will tell you that item was out of stock. Nice way to invest money from others money.

Also after telephonic conversation with them, they said that we are still trying to arrange, and after disconnected that call, got a message that your order is cancelled.

Why they told me lie about that we are taking your request to arrange once again?

Such a bad experience.

Need a refund of 249rs with 15 days interest of it before 11pm, as you unable to satisfy customer needs. You can't hold the money for so long.

Also i don't recommend you to others..
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Jan 20, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Dec 07, 2017
Pavani Seguri's response
damaged product

Verified Support
Dec 11, 2017
ShoppersStop.com Customer Care's response
Sorry for the inconvenience. Please share the order number so that we can look into the matter.
Complaint comments 

Comments

A damaged product see there is no coversion reading plate there are some schraches on it as we get that it is used one and so i need a replacement

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    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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