[Resolved]  Shoppersstop.com — placed an order for store pickup and order is missing

Website:www.shoppersstop.com

I placed an order of rs 5200 for store pickup from ambience mall, new delhi. The objective for store pickup was so that i'd get the product early as compared to shipping time. After placing the order, it gave me a time frame. O[censored]pto 24 hours for order to be ready for pickup. It's been more than 2 days and i haven't received any reply from shoppers stop. I even called the concerned store and they said that they haven't received my order. Called my bank to confirm if the payment went through and they told me that there is no problem with the transaction.
Go # yourself, ss. Not gonna buy jackshit from you guys.
I've been in india for a year now and if this is how you guys operate, i am sorry to say but services in other countries are way better than they are here.
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Jul 2, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
ShoppersStop.com Customer Care's response
As discussed, we are working on your query on utmost priority. We regret the inconvenience.
Verified Support
Jun 01, 2018
ShoppersStop.com Customer Care's response
We tried calling you but no response.. Your order is ready for pick up. Please visit the store.
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    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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