Shoppersstop.com — sunglasses

Address:	Chandigarh, Punjab
Website:	shoppers stop store

I purchased a pair of superdry sunglasses on 17th dec 2017 from shopper stop elante mall chandigarh. When i came back home i gave it try and i noticed a a little heavy scratch on the glass (Inner side). The next evening i gave a visit to shoppers stop for the same. I narrated the matter to the csd staff. The guy who was attending me told me that he cannot replace it, rather he suggested me that he can get the glass replaced (If i want) on my expenses. I was shocked to hear that. I told him that i need to speak to the higher authority. And the d. M came after sometime.. And i narrated everything again, he told me that the damage could have been done from my end, he didnt had a courtesy to say 'sorry'.. Rather he said that i can raise a compliant for the same. The conversation between us indicated me that i was held responsible of what had happended and they were just there to sale the product to me.
This seems sad and unprofessional to me!
Hoping for a quick rectification.