Shoppingnsaving.com — My Order Id is #14962 & #14983

Website:

www.shoppingnsaving.com

Hello, I've order an various Items in my order no. #14962 & #14983 and after that i came to know that it's a contest and the customer support executive didn't told me that it's a contest and they miss guided me. After I called them they told me that if you didn't won the contest you would get your money in the form of reward point and you can buy anything from our website redeeming this reward points. Since i got reward point after the result announced but still i can't use reward point so i called into the customer care no. after so many tried they didn't pick up the call so i droped mail for the refund and they told me into the mail that you will get refund soon. But till date they not refunded my amount amonting to Rs. 16592/-. I tried to call them for proceedure to use reward points then also tried from their website but there is no option to redeem reward point and i called there customer support service they didn't picking up the phone. I had correspondence with Rohit & Amit but they are ready to support me. I'm thinking of go ahead to lodge a complaint against them to the local police station.