[Resolved]  Shoppingoutlet.in — Purchased ray ban glasses received fake and cheap ones

Address:Thane, Maharashtra, 401303

Hi,

My orders with shopingoutlet.in comprises of 3 rayban aviators with following 2 order numbers:

Order no #40056430 & #40056244

I have been trying to reach shopping outlet for these issues but i cannot connect you through web, mails or phone. Phone keeps disconnecting after ivr and requesting return on your website doesn't seems to be working where mails are bouncing back.

Please note that the products i have received are :
1) fake and cheap rip of
2) the quality of product is inferior
3) frame is too tight and damaged
4) not worth money you spend.

I have requested for a return from past 10 days and there is no response from them, neither you can reach them directly.

Beware of shoppingoutlet.in. All their products are rip off and not original.

Requesting complaint board to please take some immediate actions.

Regards,
Gaurang
+4 photos
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2016
Complaint marked as Resolved 
ShoppingOutlet.in customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
ShoppingOutlet.in Customer Care's response
Dear cusotmer,

kindly check your account, we already refund your amount,

as our customer service desk already informed your about the quality of product .

there is no place for complaint.
Complaint comments 

Comments

I have got no further response on this from Shopping outlet.

I have filed an FIR against them and also have informed Rayban India to take actions against them. l

MAIL FROM RAYBAN INDIA:

Hi Gaurang,

Thank you for writing into us.

This is in regards to your mail. We apologize for the inconvenience caused.

We would like to inform you that different E-commerce websites have different sellers who sell their products with them and we are not directly connected with them. But having said that we strongly forefend such behavior.

Our official website for online shopping is india.ray-ban.com.

That would be great if you can file an FIR against them for best and quick actions from your side, and also request you to please open the below link to report the fake, so that our concerned team can check on the same and take legal actions.

http://www.ray-ban.com/india/report-fakes

For any further assistance, please contact us at[protected] or write into us at [protected]@india.ray-ban.com.
"
ShoppingOutlet.in Customer Care's response, Nov 26, 2016
Verified Support
Dear Ray ban,

Provide your sources point to us for distribution you product, we don't wish to go with imported.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppingOutlet.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    98%
    Complaints
    40
    Pending
    0
    Resolved
    39
    ShoppingOutlet.in Phone
    +91 74 5599 9975
    ShoppingOutlet.in Address
    661/6, 3rd Floor, Central Market, Shastri Nagar, Meerut, Uttar Pradesh, India - 250004
    View all ShoppingOutlet.in contact information