Customer Care
Customer satisfaction rating: 100%
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COMPLAINTS Customer Care

661/6, 3rd Floor, Central Market, Shastri Nagar
Meerut District
Uttar Pradesh
India - 250004

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
SunClosed Complaints & Reviews

Sort by: — order id-1001065 dated 03.03.18 [Resolved]

 nbk1981 on Apr 5, 2018
I placed online order to via order no:5001065 dated 03.03.2018 & paid Rs 899/- online for nike shoe. But till date i have not received my product. I tried to call the number given in website but it always showing as not working. I had sent number of emails to the email address given in website but sometime formal reply received like "product already shipped & will be received within 2-3 working days, we will notify when it will shipped, stock issue etc". but when asked for courier tracking id they have not provided the same. now they are hardly replying to my query even i had...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — product not yet shipped or not showing any information [Resolved]

 jayraj_kharote on Mar 29, 2018

I have given order on 26th march 2018 for jbl charge 2 plus & tempo headphones combo set under order number 5001251. But after some time on the same day msg received to pay min 10% of total value which we paid. But till today i. E. 29th march i am not getting any update or response from shopping outlet regarding shipping, i have tried to track order from official website showing no order information, i have attached screenshot of the same.
Requesting to send the ordered product asap....
Complaint comments  Read comments Complaint category Electronics & Appliances — my order is not getting cancelled. [Resolved]

 sonal_onnet on Feb 17, 2018
I had ordered 2 products for rs. 248 + whatever the cod charges are applied. But the website shows the same 2 products 10 times and my payment comes out to be 1940. I cannot find options for cancellation on the website so i tried calling the customer service but i didn't get any response from their end too.
If the delivery boy comes and asks for the payment of 10 items, i will only be liable to pay for the 2 products that i genuinely ordered then.

It is so sad to say that your services are very poor....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — no response there after paying minimum amount [Resolved]

 Santu.Hyd on Jan 13, 2018
Hi, i have ordered shoes in for rupees 2850 /- with cash on delivery on order number : 40114162.
To qualify for the cod they asked me to pay some of rupees 285 /- on
Contact [email protected] ;
They have verified my mobile number and i have paid rupees 285 /-
I got reply through message over phone that
Your payment (Id[protected] of rs. 285 for shopping outlet is successful..
For queries visit
But when i check track order by giving order number in
It's showing...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories — product not delivered till now [Resolved]

 Vedprakash Jaltare on Dec 30, 2017
My order for nike og breeze black white red shoes and for nike track pant i’d is #40111091 i ordered on 26 november 2017 till now no delivery is coming.. I mailed them many times for query for delivery but they answered every time with same reply “your order is shipped and you will be deliver it by 5-6 working day” i called them many times but no is always switched off also when i want to track my id by site it shows no shipping information found...
Complaint comments  Read comments [2]Complaint category Online Shopping — I need to cancel my order and refund it immediately [Resolved]

 Thej RS on Nov 1, 2017
I have ordered a product and i need to cancel it right away and order id is 40108155. Never say we have rised a ticket, it will done that time this... I am not in a condition of hearing such rubbish things...
Refund me right away... To my bank accout
This time response to my complaint, i will asure you that i will never ever do shopping in your site...
Thank you....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances — refund not received. [Resolved]

 prashant br on Oct 30, 2017
I have ordered nike shoes ordered in august # 40101198 from shopping I did not receive wat i have actually ordered. I have returned the product.. Made full payment of rs1699.. Till now i have not receiving my money back... When i call them they say.. I will get money in 4-5 days. Customer care executive name mahi sharma.. Veryy bad n pathetic service i have ever experienced....
Complaint comments  Read comments [1]Complaint category Online Shopping — counterfeit products and fake products (shopping [Resolved]

 naresh_sam on Sep 20, 2017
Total fraudulent company and selling the counterfeit product.
This website is absolute fraud

These guys are too smart, the website says it will refund and cancel the order 100%, but they will not

This website uses a fake customer center support they will not respond you.

Never ever buy any product from this website (, even if you buy, you won't get you many backs nor any product....
Complaint comments  Read comments [2]Complaint category Online Shopping — damaged product and non return [Resolved]

 Kingrajrocks on Sep 16, 2017
Dear all,
I have bought a lower from which cost 299 in which rs 50 paid online and redt offline. Now when i received this found product damage and of worst quality and when i ask for retrun it they told me that we can not retrun as your product is below 300. So they are making money just by selling damage product. Please no one buy anything from this site....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories — not delivering my order #40102950 for more than 35 days for which i have paid the whole amount already [Resolved]

 Shivam Soni1 on Sep 14, 2017
I have ordered nike shoes from and paid the amouny by my hdfc credit card... Initially they didn't deliver my product... When i called them and e-mailed them.. Then after 40-45 days they deliver the different product which was not original too. I request to return it and request for my refund... They took the product back but didn't refunded my money directly.. Instead they... Give some so cash in shopping outlet cash wallet... And refused to give refund in ₹... I have to purchase product from them... Forcefully... So.. That i can use that money... Now i ordered shoes again using...
Complaint comments  Read comments Complaint category Online Shopping — skullcandy headset [Resolved]

 k.vinodh on Jul 24, 2017

Pls dont try for trail also.. Worst site ever seen and product quality.

Shopping outlet is an fake site and selling duplicate products and making customer as fool..

I have palced an order for 1 # skull candy headset vide order ref # #40097979 dated 11/07/2017.

To my surprise, i have received the head set with good packing like an original headset but, one side era bud is not at all working.

Quite disappointed on the quality of products and failed product's. It doesn't looks like skull candy.

Hence, i...
Complaint comments  Read comments Complaint category Computers & Accessories — bad response [Resolved]

 malsawmtluanga elnino on Jul 18, 2017
I've placed my order last week (I. E 10 june 2017) and payment was also successful but its been 8 days that my order was not yet shiped.. My order no. Is 40097817 and payment i. D is[protected]. I tried calling a customercare for 100000 times but didn't get any respond from them... It looks like my order was not placed cos its written "you dont have any previous order"....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Fake JBL Bluetooth speaker and earphones [Resolved]

They are selling fake jbl products on website and they claim it to be 100% genuine.
They are into a business where in they sell fake products and when we want to return they are asking 300rs charge.
The customer care people are so rude they won't listen to our problems.
Order number :40093058
It is very evident that the products are fake, i have checked in internet
Fake jbl earphones are full plastic.

Please help me in resolving the issue.

Can i sue the company as they claim they are selling fake products and claim it to be genuine...
Complaint comments  Read comments Complaint category Electronics & Appliances — Casio g shock gold and black wrist watch [Resolved]

I bought a casio gshock gold and black wrist watch vide order number 40083882. That watch stopped working on first minor contact with water. That watch was fake in any case. I complained and a prompt reverse pickup for which i paid was organised on 24 th april and the watch was delivered to their wharehouse on 26 apr. But kept denying having received it. Till i sent them a proof from blue dart courier. They are such frauds that now that i gave them proof they tell me that the product they received was damaged and hence cannot be replaced. Their customer care is totally defunked and they are only...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches — Product not delivered/ and no refund process by company or option available on shopping site web page [Resolved]

 deepesh joshi
Dear sir/ma'am
I have order on nike shoe / bose earphones from
Dated: 09 april 2017, but product yet not deliver.
Whenever i call to customer care#: +91-[protected]. Thy say product about to deliver
I has been more thn 30 days. But yet no response
Im trying to cancel the order where company representatives denying to cancel and saying
"sir aap ka product aajayega"

Please do something.. To return my amount
Deepesh joshi...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories — Non-working product and not ready to replace [Resolved]

 Hemant Mulay
I purchased a small bluetooth headset s530 fromSHOPPINGOUTLET.IN priced Rs299/- and found it to be non-working, now they say that they cannot replace as its their company policy that anything below rs300/- is not replacable... that indicated that they can sell any junk non-working product keep it below 300 and escape, I request the concerned authority to take action....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances — Full sallery not credit [Resolved]

I am ex employee of shopping outlet i have leave a job before 3-3-2017 till today i have not received my full sallery. they have transfer a some amount of my sallery not full amount and deduct the amount and i have done a so many call and so many mail to them but i have not get any response from him the mail id's are
[email protected]
[email protected]
[email protected]

when i have mail to mr. amit verma (CEO) and miss neha verma (HR) that i m going to lodge a complain in consumer court they have said go any where you want to go

Complaint comments  Read comments Complaint category Employees — Fake*fraud*cheap*duplicate company/khoka/outlet [Resolved]

 Abu Shaeeb
Ordered 2 items from this unknown website. Frankly speaking they are just looting people showing so called ORIGINAL Images and sending Fake/Duplicate Items and that too after 1-2 months. If you raise any complaint regarding quality/originality they wo'nt entertain.
One item was, They are showing it as free-size, But actually it's low quality S Size can cost a max. 100 rs from Roadside shops.And see their Courage they are selling it for Lacoste's Name. Can you Exchange and Refund it? I am sure you won't as you are just Looters.

Second Item was Beats Headphone, Clearly Fake...
Complaint comments  Read comments [1]Complaint category Online Shopping — Selling cheap ripoffs instead of nike and not responding to complaints [Resolved]

 Nishant Sangwan
I bought a pair of nike shoes for ₹ 2199 which they sent a completely visually different pair which was actually a cheap ripoff not even worth 10% of the paid amount.
The midsole is made of cheap rubber and not even as durable as local shoes worth ₹ 500.
Order no. 40084991
And when approached about the quality of the product, they blatantly denied any discrepancies and when i mailed pics to compare, haven't heard from them till now......
Complaint comments  Read comments [2]Complaint category Online Shopping — Fake product [Resolved]

My details No.Order ID: #40085104
Rayban Aviator Green Dark Sunglasses For Men PUMFERB78

Total: Rs.249
Shipping Charges: Rs.49
Total: Rs.298

I ordered for Rayban Aviator Green Dark Sunglasses on 23.01.2017 but got delivered on 31.01.2017. Delivery is too late but its ok. But got a fake product... its totally different from which has been displayed in website. Totally fake duplicate ray ban sunglass. I advise others not to purchase any product from this website....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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