Shravan Gas Services — refusal to change the consumer name.

we have submitted all the necessary documents as per the agency norms which includes the death certificate of my brother mr.joseph. along with the acknowledge to the deputy director of food and civil supplies. this was done in order to renew the name and release of the block lpg consumer no.6967 once in 2012 and again in 2013. but till date there has been response from the agency and when approached regarding the same; we are met with constant dissaproval with unnecessary insults . this is the harsh reality. waiting for ur response. details.: consumer no:6967 name: mr.joseph(at present) to be transferred on: mrs margaret d'souza address: no.3, "daivanugraha", 1st cross, ganesha block, dinnur main road, r.t.nagar post, bengaluru-560032 mob:[protected] email: [protected]@yahoo.in