Shree Maruti Courier Service — Asking me for otp & atm pin

Address:Jamshedpur branch

I've ordered a cartridge grip from Tattoo gizmo. The order was take place in 11th july and my parcel came on my city jamshedpur within 5 days (16th july) 17th was sunday holiday no issue, Today 18th july i call them and guess what they are saying, i have to pay ₹5 through a link, while in a call, entering my atm card pin, upi pin + sharing the otp. What the hell was that!! I feel a trust issue but still i don't have enough balance on my bank ac so i've share. But they were unable to took the payment maybe due to any technical issue or my luck.
They've asked me for an another a/c, i've said "i have to transfer some amount into that a/c" and sone how i've cut it off myself from that conversation. And one more thing i have to add that they were saying "if you pay ₹5 you will be getting your parcel within 2hrs otherwise you will get your stuff after more 10 to 15 days later".
Please take an action against these fake services because i dont think which courier facility asks for otp & atm pins..!! And what services are you providing in the sake of god which takes you almost a month for a ₹1K parcel box.
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Shree Maruti Courier Service customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2022
Shree Maruti Courier Service Customer Care's response
Dear Customer,

Greetings from Shree Maruti Courier Service!!

We are in receipt of your below email and sincerely apologize for any inconvenience caused to you.

To track this consignment, kindly share the 14 digit awb/consignment no.Series starting with 20/21.

Once we have the above details, we shall track and share the outcome at the earliest.

Thanks & Regards,
Shree Maruti
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    Shree Maruti Courier Service  Phone
    +91 79 2693 2689
    +91 79 2693 2688
    Shree Maruti Courier Service  Address
    52/A, "Titanium", 100 Ft. Road, Ahmedabad, Gujarat, India - 380015
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