Shree Maruti Courier Service — courier delivery problem

Address:

560078

[protected]
The above courier has not been delivered to me, bit claims it to be delivered by your delivery person. The document shows a name, 'ashok' but there is no person called so at my security.
I was at home and he called me to say that it was raining and he could not come to the apartment and would leave the courier at the security. I called the delivery boy and he says that he himself has written down the name.
I have checked the cctv footage and we do not see any courier being delivered on the said day.
There was a security by name abhijit on that day.
Please ensure that this courier is delivered to me at the earliest.