Shree Maruti Courier Service — Courier tracking remains same

A document was Couriered from chakkan hub to thanjavur tamilnadu but not received yet usually it comes in 2 days max 3 but In tracking it shows outscan from pune hub to chennai for 2 days and remains same till now and chennai hub says not received... what a worst service customer care didn't even care they just simply cut the call .if I not get the parcel I will rise a complaint against this courier service.
[protected] my pod num
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Shree Maruti Courier Service customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2022
Shree Maruti Courier Service Customer Care's response
Dear Sir,
We regret the inconvenience caused to you, we have noted your complain requesting you to please allow us some time to get this checked with the respective branch person
Sep 24, 2022
Updated by Arvind Advik
Yeah now it's been 14days gone yet it's is in chennai airport hub only please do it fast.

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Yeah now it's been 14days gone yet it's is in chennai airport hub only please do it fast.

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