[Resolved] Shree Maruti Courier Service — don't deliver things. | |
My customer ordered something from me and my vendor shipped it through this so called maruti courier service which is actually not a service, they serve us only we have to worry about the deliveries. They don't deliver anything in areas like patna and the senders have to continuously call them to deliver asap. My customer ordered on 12th jan and the item was shipped on 13th jan. Now it's 31st jan, my customer didn't receive it. They themselves put the parcel on return to kolkata which is totally wrong. My vendor shipped it from delhi, how they are taking decisions themselves without asking me or my vendor. They say that they called my customer but my customer didn't get a single call from them. If your employees dnt know how to work then plz throw them out or you shut this company. Highly disappointed. Liar employees. Was this information helpful? | |
Mar 8, 2018 Complaint marked as Resolved Shree Maruti Courier Service customer support has been notified about the posted complaint. Verified Support Feb 02, 2018 Shree Maruti Courier Service Customer Care's response Dear Customer, Greetings from Shree Maruti Courier Service !! We are in receipt of the above email and sincerely apologize for any inconvenience caused. To further track this consignment, kindly share the 12 or 13digit awb/docket/consignment no. Once we have the above details, we shall track and share the outcome at the earliest. Regards, Shree Maruti Courier Pvt Ltd | |
 2 Comments | |
Comments
The Courier Person Is Calling Me And Telling That Send Some One To Collect Your Parcel, I Told I Cant Send, He Directly Tells Me In Rude Manner I Am Returning The Parcel To The Origin, I Said You Should Not get the parcel if you cannot deliver, he tells me you dont give me the parcel
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balajivis's reply, Feb 23, 2018
This seems to the USP of this courier company. Exactly the same thing happened with me today. I guess they are also trained to be rude with their customers. The exact words used by the courier boy named " Raju " not sure if it is real / not is " i cannot walk, if you want, you have to collect your parcel "
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