[Resolved]  Shree Maruti Courier Service — poor communication and customer handling

Address:	380015
Website:	Shreemaruticourier serce

I am working in iim, ahmadabad and i wanted to send a courier for rakhi to chandigarh. For the same i asked the shree maruti courier service agent who comes to campus regarding what time it will take to send the rakhi. On this he replied that it will take only one day and rs 150 will be charged. So i went to him the next day with my rakhi courier on 3rd aug 2017. When i told him to courier the same he said that we will charge rs. 300 to send the courier. He took the benefit of the urgency of the situation to send the rakhi. And when i asked him that why he wrongly communicated the details to me then he said that kindly don't waste my time and send the courier if you want. If you pay 300 rupees then it will reach on time or else it will reach on next day of rakhi.
This is an act of fooling the customer and trying to take the benefit of his situation. This is poor service from the executive. For this not only i would recommend my institution but all the other people also not to use this service in future.