Shree Maruti Courier Service — Poor customer service
A
Abirami_008_R
from Tirupur, Tamil Nadu
Feb 26, 2022
Feb 28, 2022
This thread was updated on Feb 28, 2022
Address:
#56 ABC Trichy Main Road GT Building, near Ramraj Cottons, Palladam, Tamil Nadu 641664
My package was kept on hold without informing me for more than a week and the reason they told is that my area doesn't cover their service. And then they contacted me for another package and asked me to come to a different location to receive it . when I said my father is not at home and I don't have a vehicle to come, he refused to deliver the package and asked me to go ahead and raise a complaint. He said his name is Gowtham and he is the proprietor. I told him he duty is to deliver the packages and If his service doesn't cover my area he should have informed the sender. He spoke very rudely and asked me to inform the sender not to use Maruti courier service.
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Shree Maruti Courier Service customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Shree Maruti Courier Service Customer Care's response Dear Customer,
Greetings from Shree Maruti Courier Service!!
We are in receipt of your below email and sincerely apologize for any inconvenience caused to you.
To track this consignment, kindly share the 14 digit awb/consignment no.Series starting with 20/21.
Once we have the above details, we shall track and share the outcome at the earliest.
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