Shree Maruti Courier Service — Poor customer service

Address:#56 ABC Trichy Main Road GT Building, near Ramraj Cottons, Palladam, Tamil Nadu 641664

My package was kept on hold without informing me for more than a week and the reason they told is that my area doesn't cover their service. And then they contacted me for another package and asked me to come to a different location to receive it . when I said my father is not at home and I don't have a vehicle to come, he refused to deliver the package and asked me to go ahead and raise a complaint. He said his name is Gowtham and he is the proprietor. I told him he duty is to deliver the packages and If his service doesn't cover my area he should have informed the sender. He spoke very rudely and asked me to inform the sender not to use Maruti courier service.
Was this information helpful?
No (0)
Yes (0)
Shree Maruti Courier Service customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Shree Maruti Courier Service Customer Care's response
Dear Customer,

Greetings from Shree Maruti Courier Service!!

We are in receipt of your below email and sincerely apologize for any inconvenience caused to you.

To track this consignment, kindly share the 14 digit awb/consignment no.Series starting with 20/21.

Once we have the above details, we shall track and share the outcome at the earliest.

Thanks & Regards,
Shree Maruti Courier Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shree Maruti Courier Service
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    447
    Pending
    113
    Resolved
    88
    Shree Maruti Courier Service  Phone
    +91 79 2693 2689
    +91 79 2693 2688
    Shree Maruti Courier Service  Address
    52/A, "Titanium", 100 Ft. Road, Ahmedabad, Gujarat, India - 380015
    View all Shree Maruti Courier Service contact information