[Resolved] Shree Maruti Courier Service — product not delivered and customer service is extremely rude and unhelpful

Niloufer Yo

from Jhalawar, Rajasthan

Address:

324008

I was supposed to receive my parcel today in between 2-5 which i had already specified. But the delivery boy arrived at around 12:50 with the package and i was unavailable to pick up the call and now they are reluctant to deliver my parcel. The customer service was of no help too. The main kota centre man was very rude and was literally scolding me. I hated the entire experience will probably never use this service 100 /100 not recommended.

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May 30, 2019

Complaint marked as Resolved

Shree Maruti Courier Service customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

Shree Maruti Courier Service Customer Care's response Dear Sir,

Reference to your above mail, we regret for the unprofessional discussion and we will take up the concern and
necessary action from the respective branch. Also please provide me the tracking number of 12 /13 digit number so Once we have the above details, we shall track and share the outcome at the earliest.

We regret for the inconvenience caused to you and assure you this kind of error will not happen in future.

Regards,

Shree Maruti Courier Pvt Ltd