Shree Maruti Courier Service — Unprofessional, inhuman and misleading information by Moga agent

Amit11091985

Jul 20, 2021

Address:

WARD NO 47 GALI NO 2F NEAR PARSHURAM MANDIR

Unfortunately i contacted Shree Maruti courier service for delivery of my consignment no
[protected] on 14.07.2021. Person attending there misguided me while booking the consignment. I asked him that in how many days my consignment reaches Muzaffarpur. He told me that through normal service it will reach on 19.07.21 or max by 20.07.2021. And by Fast express service it will reach max by 17.07.21. Since i want my consignment to be delivered as soon as possible therefore i go for Fast Express Service and paid more than double of normal service. But to all surprise i want to tell you that it is still not delivered by 20.07.2021.Feeling harrased as i mailed and called customer support service of Shree maruti but after promising to help within 24 hrs they are not responding. I want my money back after deducting normal service charge and want my consignment delivered.

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Shree Maruti Courier Service customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2021

Shree Maruti Courier Service Customer Care's response Dear Customer,

Greetings from Shree Maruti Courier Service!!

We are in receipt of your below email and sincerely apologize for the delay which has occur for the said shipment. As discuss with the respective branch the shipment delay was due to heavy rain and the said shipment number is delivered and the POD Copy is also uploaded on website.

Please feel free to write back to self for further assistance.

Thanks & regards
Shree Maruti Courier Pvt Ltd