Shree Maruti Courier Service — Urgent Complaint Regarding Misrepresentation and Non-Delivery of Shipment (Document Number: [protected])

Address:

Delhi

I trust this message finds you well. I am writing to express deep dissatisfaction with the recent courier service (Document Number: [protected]). On the 14th, I paid an additional 1000 rupees for air delivery from Delhi to Bangalore. Regrettably, the shipment was sent by road, contrary to our agreement.

This misrepresentation raises serious concerns about your company's integrity. I entrusted Shree Maruti Courier Service with a time-sensitive delivery, and the deviation from the agreed service level is unacceptable.

Attempts to contact Amanjeet Singh at [protected] have been futile. I demand immediate clarification on why my high-priority shipment was sent by road despite the air courier charge. Additionally, I seek an explanation for the air courier fee discrepancy.

I urgently need information on the current status and location of my package, picked up on the 14th.

I expect a prompt and comprehensive response. Failure to address these concerns will compel me to escalate through consumer protection channels and share my negative experience online.