Shreenath Travel Agency — very very poor timing management

Address:

Rajkot, Gujarat, 360007

I booked bus via paytm on 29th june 2018, from rajkot to gandhinagar and arrival time is 4:30pm but bus came after 5:30pm. This bus stops everywhere and it generally takes 5 hours max to reach gandhinagar and this travels took nearly 7.5 hours. On paytm it is clearly written that we should reach by 10:55pm but at 11:15pm we were just at paladi. To bad experience