Shrinath Travels — rude behavior of bus driver

Address:

Mumbai City, Maharashtra

Dear sir/madam,
I am writing this complain against the private bus having registration number : rj19-pb-4005 for the traveling route from mumbai to abu road, rajasthan.
I boarded the bus with my wife on 9th february, at 7 pm from chembur, mumbai for our travel to abu road, rajasthan. The bus was halted for break in gujarat next day in the morning at around 8.30 am. (After the previous day halt at night 11.30 pm on 9th feb). The hault spot was having limited number of toilets whereas around 8-10 people were there in queue. It took 10-12 minutes for us to get fresh. However the bus driver started the bus and went off, leaving us behind. When we caught the bus by reaching by private auto rikshaw, the bus driver started arguing with us with a very rude and abusive language.
This is very pathetic service by the traveller and need to take some action against it. Request you to please consider my complain and take necessary action.
... Thank you, sandeep chavan.