Shriram City — about personal loan matter

Address:	Faridabad, Haryana, 121005
Website:	www.shriramcity.in

Hi

I am mukesh pathania one of the victim of shri ram city finance. I had taken 35000/- rs loan in january 2017 and by ecs they were charging me 2100/- per month, period of loan was for 24 month, as they were charging very high rate of interest so i decided to forclose this account, i visited the branch on 2nd august and paid 28300/ cash and closed my account, they asked me to clear august month payment by ecs i authorised,, and even i got noc later as well,

But drama comes from here

I recieved a message on my mobile on 25th august that next installment will also get debit on 7th september, i immediately called to branch and informed,, after that i did not get any response from them, i sent and email to shriram city then i recieved a call from one executive and he said u can do stop payment, but it is not a cheque where i could go and ask my bank to stop the payment, it is ecs and it can be stop by only shriram city. But executive told me to draw out the cash from bank and get ecs bounce this time and for future they will take care and they wil not charge the bouncing charge, i did same and on 7th september in my account there was only 1000 rs so i was ready to for cheque bounce. But on 12 september i added some money in my bank and shriram city charged me on 12 september from my bank.

Now i am taking off from my office to resolve the issue every time getting same response that its under process and i will get the refund of my money.. I am a diabetic patient, taking stress is like a poision for me, but shriram city — omg — its rerally a company i will never ask any one to go to this company in future.
I called today it self and agian got the same response taht it will take more than one weak working days. It means after 3 days 3-4 days national holidays +7-10 days more they are asking it means again need to wait for 15 days, and still not sure when i will get it.

Now — please let me know where is my mistake...

I am with shri ram city for more than 4 years... Not even a single time my cheque got bounce, but in case if it get bounce company is liable to charge me more than 550 rrs for bouncing charge, this time i am paying ecs from feb to september they chjarged me 2100*8= 16800/- in last 8 months. And when i came to forclose they charged me 28300 more. Total amount of loan was 35000. Means in 8 months they have made only 7000 principal less.

Now what i want from comapny..

1.in case cause of my mistake if my cheque get bounce then you charge 550/- in case if cause of your mistake my cheque get bounce then who will pay.

2. Every month as per emi u were chaging me 2100 per month out of which more than 1100 is interest and 1000 is for principal, so now tell me when after making my final settel ment now how much interest you are going to pay me. I claim her 1100 for interest.

3. Cause of company mistake and policy i suffered alot taken 3 holiday from my current organisation just to resolve the issue who will pay for these holiday.. Shriram company will pay to me for it.

4. Time is money cause of all this bull #... I wasted my time then who will pay for it.

5. I am a dibetic patient as i said stress is like a poision for me in case cause of tjis issue some thing goes wrong to me... Who will pay — shriram will pay for it.

So now as it is not my mistake its company mistake its employees mistake. So why should i suffer

If we do any thing wrong then we have to suffer, now company did wrong then why should i suffer., i want to claim now for all the interest what i paid to company in last 48 months and my this month 2100/- rs refund. As i took 2 wheeler loan first for 38000/- then i took 40000 loan after this i took 35000/- loan this year, now i want comapny to refund me all the interst amount what i paid to company in last four years,

So that company should realise its mistake, i dont need mine 2100 only now i need all my interest amount along with 2100/-

Its a digital world and when u provide loan u can submitt amount directly to our bank, then why now u are responding that i will get a cheque and i will spend 3 days to get it cash and one day to take off from my office.

I need urgent reply on this letter asap today. So i could proceed if i dont get any reply i will sent this later to consumer court.

Already spoke to these guys in branch — jyoti - [protected]
Prem - [protected]
Arun kumar - [protected]

Spoke to prabhati csr today on ur toll frr number even she given me the complaint number - scuf[protected]

Please contact me on urgent basis asap otherwise same email i am going t6o put on google rbi and to consumer court.

Thx and regards

From one of shriram city frustrated customer

Mukesh pathania
[protected]/ [protected]/ [protected]
Email :- [protected]@yahoo.com