Shriram City — mortgage loan statement is not giving

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 5240004

Iam dsl narayana rao, managing partner of sri lakshmi prasuna constructions. We have taken mortgage loan in shriram city union finance limited at gudur branch, spsr nellore dt. A. P.
Now we want to my loan statement for submitting our company income tax returns. When i ask to branch manager for loan statement he told me we can’t give statement. So please help me about this issue.
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