| Address: | Rajampet Bustand, YSR, Andhra Pradesh, 516115 |
Greetings,
I have apersonal Loan with Shriram Finance, Rajampet Branch, Kadapa Dist, Andhra Pradesh- 516115.
My loan EMI was bounced for last month. Remaining all the past EMIs are paid on time and nothing is pendign other than last EMI.
Today, i received a call from ( +91 [protected]) one of the executives Mr. Siva for collection of EMI due. I requested him that i will pay the same by saturday i.e. 21st Sep 2019. Then he asked me to talk to his manager. I said ok and he handed over the phone to Mr. Chendrayudu, Branch Manager, Rajampet, Kadapa Dist, AP-516115.
I again requested Mr. Chendrayudu, that i will pay the amout my saturday as i am not at my home and out for Indore.
He started yelling at me using abusive words, very rude and harsh behaviour and shouting saying i will not give you one single hour time. you took the loan you pay it immidiately. I told him again that i am not in the town out for Indore. My monthly transaction limit of my savings account is also over even to transfer the money as i am constructing home.
Again he started shouting at me saying : YOU ARE CONSTRUCTING HOME AND ENJOYING. YOU SHOULD PAY THE MONEY IMMIDIATELY. WE ARE GOING YOUR HOME AND SIT THERE TILL THE TIME WE RECEIVE THE MONEY. IF YOU ARE NOT AVAILABLE AT YOUR RESIDENCE, WE WILL GO AND SIT IN THE GUARANTOR'S HOME. I KNOW HOW TO GET THE MONEY FROM YOU.
I tried stopping him and informed him how he is yelling at me and how i am requesting. Then again the answe from Chendrayudu, Branch Manager is : I AM LIKE THIS ONLY. MY BEHAVIOUR IS LIKE THIS ONLY. MY LANGUAGE IS ALSO LIKE THIS ONLY AND I WILL SPEAK LIKE THIS TILL TIME YOU PAY THE MONEY.
I wonder, for one single EMI which is due, he is showing such harsh and rude behaviour. I believe he is also speakning in a same manner with all the customers and not a deserving candidate for the role he is in.
My sincere request and demand an enquiry on this and take action.
I believe no organisation will encourage such behaviour from any employee which may lead damage of the organisation reputation.
Again i promise that i will pay the due amount by Saturday i.e.[protected].
Regards
Murali Mohan A
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