[Resolved]  Shriram Finance — No Refund of first installment of Cancelled RD

Dear Sir,
I had initiated an online RD with Shriram finance LTD., on 05/12/2022. I completed all online procedures, and payed the first installment also. Even E- mandate for NACH, also was created. Subsequently, I did not get the account number / deposit certificate. On enquiry, I was told that, the system has not captured my bank details, and I need to do the process again. I did it again, but did not create an e-mandate again, as I have already done that with my bank.

Even after 20 days, my RD process was not done. Then I requested the money refund. This also not happening. Not getting a favourable / responsible reply from costomer support or call centre. Many mails were sent to [protected]@shriramfinance.in.

After writing to Chennai Modal officer of the company, I received a mail stating refund is initiated with airpay, and should wait fot 7-8 days. Now 10days over. No Refund still.

Looks like this is done deliberately. Like me they may be able to cheat many costomers, and can increase the income in an easy way.

I am giving below, my transaction details.
Now please ensure, I get back my money.

Costomer Name: xxxxxxxxxxx

Trans Id :[protected]

Bank Reference No :[protected]

RD Installment Amount :15000.00

Trans.Date :05/12/2022
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2023
Complaint marked as Resolved 
I got the money back in my account. Thank you so much. The costomer support had really initiated payment on 3/1/2023.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint